Protection of Your Personal Data
At Ddownload, the protection of your personal data is very important to us. This privacy policy explains how we collect, process, and protect your personal information.
Collection and Processing of Personal Data
- Personal Data: We collect personal data when you use our services, book an appointment, or contact us. This includes your name, contact details (email address, phone number), and appointment or service details.
- Processing: Your data is used to manage appointments, handle inquiries, and provide our services. When using our website, technical data such as IP addresses and cookies may also be collected.
Purpose of Data Collection
- Service Provision: Your data is used to manage appointments and services efficiently.
- Communication: We use your contact details to inform you about your appointments, send confirmations, and respond to inquiries.
- Marketing: With your consent, we may use your data to inform you about special promotions and offers.
Cookies
Our website uses cookies to enhance user experience and conduct statistical analysis. Cookies are small text files stored on your device.
You can disable cookies in your browser settings, but this may affect website functionality.
Sharing Data with Third Parties
- Service Providers: We may share your data with service providers who help us deliver our services, such as appointment management systems or payment processors. These providers are required to keep your data confidential and use it only as per our agreements.
- Legal Obligations: Data will only be shared with third parties when required by law or necessary to protect our rights.
Data Retention
Your personal data is stored only as long as necessary for the purposes mentioned above or as required by legal retention periods. After that, your data is securely deleted.
Your Rights
- Right to Access: You have the right to request information about the personal data we store.
- Right to Rectification: You can request corrections to incorrect or incomplete data.
- Right to Deletion: Under certain circumstances, you can request the deletion of your data.
- Right to Object: You can object to data processing where legally applicable.
- Right to Complain: If you believe your data is being processed unlawfully, you have the right to file a complaint with the relevant data protection authority.